Yes a 50% non-refundable deposit is required.

Pick-up time: Fridays ONLY between 9:00am and 12:00pm. Drop-off time following Monday: between 9:00am and 12:00pm.

Adult supervision required at all times No shoes, eyeglasses, food, gum, candy, markers, crayons, pens or drinks No wrestling or fighting No Silly String!

The safest surface is a level grassy area. However, we can set up on concrete, asphalt, or bark. Please specify when ordering which surface your using for us to supply proper equipment.

We know that the weather/emergencies can be unpredictable and very harsh at times. We don't want to run the risk of damage to our equipment, injury to the children or our contractors. So, our policy is very simple.

If you cancel for any reason before we setup, we will use your deposit for 30 days towards a future rental (hopefully you will try to reschedule and we will do our best to accommodate the request). However, once we deliver and setup the product, no refund is available regardless of the circumstances. There is also risk in high wind situations.

Although it does not happen often, there are times when we will have to decline setup if we feel it would be unsafe to use the equipment. Winds and rain in excess of 15 - 20 mph would prevent us from safely anchoring the unit.

All of our inflatables are the safest, highest quality commercial inflatables in the industry.

We find that most parties are between 4 and 6 hours, so we allow you to reserve your party rental up to 7 hrs, to ensure you have it for the entire length of your party. If your party is longer than that, please call our office to request additional time. We also offer overnight rentals and multiple day rentals for an additional charge.